Rescue & Recovery of App Build

Case Study

Client

VoiceQuilt was created to allow families and groups to celebrate a special person or couple with heart-felt toasts, tributes, and memories. VoiceQuilt enables individuals to create an electronic playlist of greetings and memories.

Business Challenge

The founder of VoiceQuilt had a vision for people to be able to record and send messages to loved ones, even if they were not able to be there in person. Without the technical expertise to make the vision a reality, VoiceQuilt needed a team of technology experts to guide the project on the right path.

Solution

The initial concept for VoiceQuilt combined a web-based user interface. Users would go to purchase the product which combined with an interface for phone lines where callers could record their message. Once the messages recorded, they were “quilted” together, and the finalized recording could be sent electronically or saved in a keepsake box.

Initially, the project was taken on by an IT vendor whose application framework was far too robust for VoiceQuilt’s needs. VoiceQuilt feared their demo version would not be ready in time for the holiday season, which was an important deadline for their product launch. In addition, VoiceQuilt was not happy with how the relationship with their vendor was going.

“At the time, I was a damsel in distress. SOLTECH kept their commitment and were very helpful in realizing we were on a deadline. They were very accommodating even though we were not the largest job they were working on.”
– Hope Flammer, Voice Quilt

Impact

Our team was able to use existing Voice XML and interface with the database while building a more appropriate framework for the application. We also brought the hosting of the application in-house, which provided a more efficient testing environment. The first version of the application was released on time and budget, meeting the holiday deadline.

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