The LGE HVAC division was experiencing an issue where multiple sources of product, sales, and marketing data existed in different formats and locations. This issue was preventing LGE from using their data to make business decisions that could positively affect their revenue goals. Updating, merging, and keeping that data current was also becoming a challenge.
Trying to resolve these challenges, LGE at first looked to a couple of existing partners familiar with their existing Salesforce setup. However, neither vendor was able to effectively design and implement a solution that would meet their needs. Having several successful project experiences with us on other non-salesforce related work, LGE asked our team to take a look at this problem and offer solutions.