Case Studies


The LGE HVAC division was experiencing an issue where multiple sources of product, sales and marketing data existed in different formats and locations. This was preventing LGE from using their data to make business decisions that could positively affect their revenue goals. Updating, merging and keeping that data current was also becoming a challenge.

Having several successful SOLTECH project experiences on other non-salesforce related work, LGE asked SOLTECH to take a look at this problem and offer solutions. Using Salesforce, SOLTECH was able to quickly resolve some existing development challenges while also providing a holistic design that encompassed the sharing of data between Operations, Sales and LGE’s various web properties that also require regular data updates.

Haggai International

Haggai International is a global organization that provides leadership equipping and support for national leaders located in 188 nations. Haggai has significant workflows and processes required to evaluate, select and logistically support the attendance of individuals at their global training events. Haggai used a variety of systems to manage the organization of their global training sessions and ongoing support of their trained leaders worldwide. The systems were written in antiquated code and were not integrated with each other, making management and data retrieval difficult. Salesforce was selected as the ideal choice to serve as the central hub for all their data and the tool that could facilitate communication and coordination with its Alumni/Leaders around the world. SOLTECH resolved the licensing concern by creating an integrated extranet portal for the volunteers so that licenses were only required for the core Haggai employee team. SOLTECH used Salesforce Sales Cloud with significant custom objection and custom workflow development in order to meet Haggai’s needs.


SmartPM, formerly Construx Solutions, is an independent consultancy and advisory firm for large construction projects. Their job is to help their clients identify and mitigate the risks of delays, disruptions and budget overruns. Through years of experience, SmartPM has developed a unique process to capture and analyze key data metrics during construction projects that are above and beyond what is typically gathered by project managers. This data in turn is analyzed and used to identify risks early and address them before they impact the project. To better scale their business and to improve the quality, quantity and timeliness of data collected, SmartPM embarked on creating an application that could be put in the hands of construction teams in the field, and in turn automate many of the key data capturing and analysis performed.

ACT Bridge

ACT Bridge is an innovative start-up that offers online tools to medium and large businesses for recruitment, career development, performance evaluations, and succession planning. ACT Bridge’s vision is to change the way managers and human resources look at an organization. Rather than focus on evaluating and promoting employees based on the existing organizational chart, ACT Bridge’s product suite maps each job to the key skills and knowledge that are critical for success.

This approach uniquely allows businesses to look at the strengths and weaknesses of individuals and match them to the right job during recruitment and career development as well as make better staffing evaluations and promotion decisions during performance reviews and succession planning.


LG Electronics (LGE) Commercial Air Conditioning (CAC) division is based out of the United States and supports the sales, training and operations of LGE’s commercial and residential air conditioning products. LGE CAC has seen considerable growth in the last few years and to support the increased customer order management needs as well as internal forecasting efforts, LGE created an online portal called Sales & Operations Planning Site (SOPS).

The SOPS portal is critical to the management of commercial orders by Sales Reps and internal LGE staff. The orders, also referred to as “Projects,” have long lead times and play a significant role in demand forecasting for manufacturing efforts.


Fusionetics was formed by a group of sports and wellness professionals including sports medicine doctors, physical therapists and professional athletes. With extensive past experiences in internet-based health and wellness services, Fusionetics wanted to create a new product that would offer online assessment tools to identify imbalances and dysfunctions in the body and then automatically generate a treatment plan as well as provide a personalized portal to track treatment activities and progress.

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Next Marketing offers many marketing services including management and support of channel marketing efforts. Next Marketing supports large clients engaged in front line partnerships, with the management of their joint marketing efforts using software. These joint marketing partnerships rely heavily on workflow management, budget tracking, activity tracking, audit logging, and the capture of market spend documentation to allow the partnerships to work effectively.

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