Client Facing Web Portal

Case Study

Client

As one of the leading providers of research and consulting services in real estate, Kingsley Associates designed and launched the industry’s first survey program in 1985. Kingsley Associates strives to elevate their clients’ portfolio and organizational performance through a comprehensive suite of products, deep industry expertise and exceptional service.

Business Challenge

Kingsley Associates, a leading provider of research and consulting services in the real estate industry, identified the need for a web portal tool for client and internal use. Development of the tool had begun; however, the tool was seemingly not going to be completed in time to meet an aggressive client deadline. In order to maintain a good relationship with their client and deliver the product on time, Kingsley Associates required the assistance of an IT vendor to aid in meeting the identified requirements.

Solution

Kingsley Associates selected us to deliver on the remaining requirements for their web portal. The web portal is an all-inclusive tool where clients can go to view virtually all data related to their surveys. This includes such data as survey recipients, response statistics, reporting, user setup, and user hierarchy.

“I would absolutely recommend SOLTECH to anyone who asked on any software project. We truly enjoy working with the team and we have formed a great lasting relationship.” – AJ Rao, Kingsley Associates

Impact

The new web portal gave Kingsley Associate’s clients a great benefit allowing them to view and change all information related to their surveys in one place. Whether a user desires to view survey data, run reports, change user settings and hierarchy or upload new recipients, it can all be done from the web portal. The tool also allows Kingsley Associates an easier way to add client information to their system and maintain client data.

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